Privacy Policy

RIL Home Centre respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

 

Collection of personal information

RIL Home Centre, from time to time, receives and stores personal information you enter onto our website, provide to us directly or give to us in other ways. The basic information you may provide includes your name, phone number, address and email address, which enables us to send information and updates, process your product or service order. The additional information we may collect from you includes but not limit to, feedback, change of content or email preference, reply to surveys, financial or credit card information, or communication with our customer support team.

 

Use of your personal information

RIL Home Centre may use personal information collected from you to provide you with information, updates and services. Additionally, we may use the personal information you provide to inform you about new products, services, and opportunities that may be of interest to you. Your personal information helps us enhance our products and services and gain a deeper understanding of your preferences and needs. Rest assured, we are committed to maintaining the confidentiality and security of your personal information.

 

Disclosure of your personal information

We may disclose your personal information to our employees, insurers, professional advisers, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Your personal information is only supplied to a third party when it is required for delivering our services. In this case, we will request that the third party follow this Policy in terms of dealing with your personal information.

From time to time, we may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may use your personal information to protect the copyright, trademark, legal rights, property or safety of RIL Home Centre, www.rilhomecentre.com.au, its customers or third parties.

By providing us with your personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

 

Security of your personal information

RIL Home Centre is committed to ensuring that the information you provide is secure. We have executed physical, electronic and managerial procedures to protect information from misuse, loss and unauthorised access, modification and disclosure.

 

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you, or believe that any information we keep about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at sales@rilhomecentre.com.au.

We reserve the right to not providing you with information that we hold about you, in certain circumstances set out in the Privacy Act.

 

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to contact us via email: sales@rilhomecentre.com.au. We take your complaints seriously and will reply as soon as possible.

 

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time when necessary. Please check from time to time to review our Privacy Policy.

 

Website

Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Most web browsers automatically accept cookies but you could choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our websites.

 

Third Party Sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that RIL Home Centre is not responsible for the privacy practices of these websites.